Problem solving

“Problem-solving skills” relate to your ability to identify issues, obstacles, and opportunities and then develop and implement effective solutions.

Follow a Three-part formula: The first part is what went wrong, the second part is what you did about it, and the third part is the resolution. Since you’re highlighting your ability to handle a challenge, spend the most time discussing the reasoning behind your actions. Competency areas that can be considered part of "problem solving":

• Initiative - You step up and take action without being asked. You look for opportunities to make a difference.
• Creativity - You are an original thinker and have the ability to go beyond traditional approaches.
• Resourcefulness - You adapt to new/difficult situations and devise ways to overcome obstacles.
• Analytical Thinking - You can use logic and critical thinking to analyze a situation.
• Determination - You are persistent and do not give up easily.
• Results-Oriented - Your focus is on getting to the desired outcome - solving the problem